TERMS AND CONDITIONS OF THE ONLINE STORE
- GENERAL INFORMATION
- The Online Store is run by Paweł Lisowski running a business under the name Świat Supli Paweł Lisowski Stołeczna 2/lok 102, 15-879 Białystok, NIP: 5422947954, REGON: 200441985.
- The seller is Paweł Lisowski running a business under the name Świat Supli Paweł Lisowski Stołeczna 2/lok 102, 15-879 Białystok, NIP: 5422947954, REGON: 200441985, running an online store at www.promaker.eu
- The Online Store allows the User to get acquainted with the Seller's assortment, in particular with the prices and availability of Products and to conclude sales contracts on the terms set out in the Regulations. The prices presented in the Online Store are given in Polish zlotys, they constitute the gross value and the total amount of the benefit due to the Seller from the Buyer in connection with the transaction.
- The Seller will make every effort to ensure that the use of the Online Store is possible for Internet users using all popular web browsers, operating systems, device types and types of Internet connections. The minimum technical requirements for using the Store Website are a web browser with a version of at least Internet Explorer 11 or Chrome 39 or Firefox 34 or Opera 26 or Safari 5 or later, with Javascript enabled, accepting cookies and an Internet connection with a bandwidth of at least 256 kbit/s. The Website is optimized for a screen resolution of 1920x1080 pixels.
- The customer in the online store can be any adult natural person, residing in the territory of the Polish and having legal capacity or an entrepreneur based in the territory of Polish.
- The terms referred to in the Regulations mean:
- Seller – Paweł Lisowski running a business under the name Świat Supli Paweł Lisowski Stołeczna 2/lok 102, 15-879 Białystok, NIP: 5422947954, REGON: 200441985;
- Buyer – an entity that has placed an order in accordance with these Regulations (Customer);
- Consumer – the Buyer (Customer), who is a natural person, placing an order not directly related to his business or professional activity within the meaning of Article 221 of the .c.;
- Website – website. en;
- Store – an online store operating under the name www.promaker.eu;
- Product – products in the form of .....
- Order – the Buyer's statement as to the conclusion of a sales contract with the Seller on the terms and in accordance with the template posted on the website (invitation to submit offers within the meaning of Article 71 of the Civil Code);
- Availability of the Product – the Product is in the Seller's warehouse at the time of placing information about the Product and its price on the promaker.eu website;
- Order confirmation – information sent by the Seller to the e-mail address provided by the Buyer, containing information on the Buyer's placing an order for specific Products and confirming that the Order has been accepted by the Seller for execution. The Order Confirmation also contains electronic links (so-called links) to the applicable Regulations and privacy policy;
- Sales Agreement - a sales contract within the meaning of the provisions of the Act of 23 April 1964. Civil Code (i.e. Journal of Laws of 2014, item 121, as amended) concluded at a distance, i.e. via the Online Store or between the Buyer and the Seller in accordance with the provisions of the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827). The sales contract is considered concluded at the time of delivery of the Order Confirmation to the Buyer (after the Buyer places the Order in the Online Store). The content of the Sales Agreement consists of the content of the submitted declaration of will, the Provisions of the Regulations, as well as the Privacy Policy. The Sales Agreement is subject to the law of the Republic of Poland, is concluded only in Polish and should be interpreted in such language;
- Force majeure – an external event independent of the parties to the legal relationship, the occurrence of which the party affected by force majeure could not reasonably have foreseen and the occurrence of which could not prevent, and which prevents this party from permanently or temporarily exercising its rights or obligations, in particular on the basis of a given legal relationship;
- Privacy Policy - provisions defining the rules for the processing and protection of the Buyer's personal data, constituting an integral part of the Regulations;
- Regulations - these regulations drawn up on the basis of art. 8 of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204 as amended);
- User - a natural person who is over 18 years of age and has full legal capacity, a legal person, an organizational unit without legal personality, but who can acquire rights and incur liabilities on its own behalf, who uses the Online Store;
- The Online Store allows Buyers to get acquainted with the Seller's assortment offer by presenting the Products along with the price, photos and information about their availability.
- Announcements, advertisements, price lists and other information posted in the Online Store do not constitute an offer within the meaning of the Civil Code, but an invitation to conclude a contract. They also do not constitute an assurance of the Seller.
- ORDER
- In the Online Store, an order can be placed by sending a completed order form posted on the store's website to the e-mail address provided on the website.
- With each Product, information about its features, availability and price is provided. Each Product shall bear clear and legible information about restrictions on the delivery of the Product and the accepted payment methods.
- The Seller reserves the right to make changes in price lists and prices of offered goods and to carry out and cancel all kinds of promotional campaigns. Changes in the offer prices of products will not apply to orders placed before the change of the offer price.
- Buyers may place orders twenty-four (24) hours a day throughout the calendar year, with the proviso that Orders placed after 13.00 and on public holidays will be processed within 3 working days at the latest, subject to the provisions of points II.10 and II.15.
- By placing orders, the Buyer:
- selects the place of collection of the ordered Products from the list of available points or indicates the place of delivery;
- indicates, by means of an appropriate designation, the Product to be the subject of the contract;
- selects the method of delivery of the Product from the methods indicated by the Seller in the list; the price and date of Delivery of the Product to the address indicated by the Buyer are indicated next to the Product;
- indicate the method of payment;
- after reading the Content of the Regulations, confirms the fact of reading it and declares that it is bound by its content and the provisions of the Privacy Policy.
- The Buyer, after completing the order form, selects the "Send" option, thus confirming that he is bound by its content and undertakes to pay for the ordered Product.
- After placing the order, the Seller will verify it, among others, by determining the possibility of order processing and the availability of the Product.
- The Buyer may cancel the Order until the Parties conclude a sales contract.
- The Seller undertakes to immediately inform the Buyer about the impossibility of completing the order for reasons beyond his control or due to Force Majeure, as well as in the event of technical problems causing the inability to execute the order. In this case, the parties will determine whether the Buyer is interested in the execution of the order in the remaining scope.
- Orders of Customers who are in arrears with payments for previously purchased goods will be processed immediately after settling any outstanding payments they have to the Seller.
- Within 2 days from the date of placing the order, the Seller via the Online Store will confirm the possibility of completing the order and proceed to its implementation at the place of collection or delivery of the Products chosen by the Buyer, sending the Order Confirmation to the User.
- If the Buyer is a Consumer, the deadline for the execution of the order may not be longer than 30 days from the receipt of the Order by the Seller.
- The Sales Agreement is concluded upon delivery of the Order Confirmation to the Buyer's e-mail server (e-mail message in the subject "Order Confirmation"). The day of delivery of an e-mail message in the subject line "Order Confirmation" is the day on which this message was received on the e-mail server servicing the e-mail address provided by the Buyer in the electronic form of the Order.
- The Seller enables the following forms of payment for the ordered Product:
1) prepayment; 2) via a payment platform; 3) by bank transfer to the Seller's bank account indicated on the store's website; 4) cash on delivery;
- If the "transfer (prepayment)" option is selected, the Buyer is obliged to pay the price for the ordered Product and delivery costs no later than within 7 days from the date of conclusion of the contract. In this case, the order will be completed within 7 working days from the date of receipt of funds to the Seller's bank account.
- If the Buyer has made a payment by payment card or electronic transfer, via the electronic payment system, the refund (for example, for the cancellation of the order placed or withdrawal from the contract) is made to the payment card or to the bank account from which the payment was made. If the Customer has made a payment on delivery of the Order (payment on delivery), the Seller will refund the amount due after the Buyer has determined and provided the bank account number.
- In the event that the Buyer is a Consumer, the Seller undertakes to provide with the Product a written confirmation of the conclusion of the contract, specifying the date of its conclusion, the type and subject of the service and the price.
- In accordance with the provisions of the Act of 15 November 1984 Transport Law (Journal of Laws of 2015, item 915), if before the shipment is released it turns out that it has suffered a loss or damage, the carrier shall immediately determine the condition of the shipment and the circumstances of the damage by protocol. The carrier shall also carry out these activities at the request of the rightholder if he claims that the consignment is infringed. If, after the release of the shipment, a loss or damage that cannot be noticed from the outside on receipt is revealed, the carrier determines the condition of the shipment at the request of the authorized person reported immediately after the damage is revealed, but no later than within 7 days from the date of receipt of the shipment.
- During the receipt of the ordered goods, the Customer is obliged to carefully check whether the shipment has no damage caused during transport or does not raise objections. In the event of irregularities, the Customer should refuse to accept the shipment and write down in the presence of the courier a damage report containing the date and time of delivery and a description of the damage or deficiencies.
- Along with the ordered goods, the Customer also receives a proof of purchase (receipt or invoice) and a warranty card (if any).
- BUYER RIGHTS
WITHIN THE SCOPE OF WARRANTY
- The Seller is liable to the Buyer if the Sold Product has a physical or legal defect (warranty). If the sold Goods have a defect, the Buyer may:
- submit a statement on price reduction or withdrawal from the contract, unless the Seller immediately and without undue inconvenience to the Buyer replaces the defective Product with one free from defects or removes such a defect, with the proviso that the Buyer may not withdraw from the contract if the defect of the Product is insignificant;
- demand replacement of the Product with one free from defects or removal of the defect.
- In the case of Consumers, instead of removing the defect proposed by the Seller, the Buyer may demand replacement of the Product with one free from defects or instead of replacing the Product – demand the removal of the defect, with the proviso, however, that this does not apply to cases where bringing the Product into conformity with the contract in the manner chosen by the Consumer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessiveness of costs, the value of the Product free from defects, the type and significance of the defect found, as well as the inconvenience to which the Consumer would be exposed by another way of satisfying are taken into account.
- The Buyer, who exercises the rights under the warranty, is obliged to deliver the advertised Goods to the following address: Stołeczna 2/lok 102, 15-879 Białystok.
- The Seller is liable under the warranty if a physical defect is found within two years from the date of delivery of the item to the Buyer. The claim for removal of the defect or replacement of the Product with one free from defects expires after one year from the date of finding the defect, however, in the case of purchase of the Product by the Consumer – the limitation period may not end before the expiry of the period referred to in the first sentence.
- RIGHT OF WITHDRAWAL
- The Buyer who is a Consumer has the right to withdraw from the contract within 14 days, without giving reasons and without the obligation to bear costs other than those provided for by law. To meet the deadline, it is enough to send a statement before its expiry. The period for withdrawal from the contract begins:
- in the case of a contract for the sale of Products – from taking possession of the Products by the Consumer or a third party indicated by him other than the carrier;
- in the case of the sale of multiple Products that are delivered separately, in batches or in parts – from taking possession of the last item (Product), batch or part.
- The Consumer may withdraw from the contract by submitting a statement of withdrawal from the contract to the Seller. Submitting a statement by the consumer does not require maintaining a specific form, the consumer may use for this purpose the Protocol of withdrawal from the contract and return of the goods posted on the website. En.
- The declaration of withdrawal from the contract should be submitted to the following e-mail address: info@swiatsupli.pl or by post to the following address: Stołeczna 2/lok 102, 15-879 Białystok.
- In the case of submitting a statement of withdrawal from the contract in electronic form (i.e. to the e-mail address), the Seller shall immediately send the Advertisement on a durable medium a confirmation of receipt of the statement of withdrawal from the contract.
- The Consumer is responsible for reducing the value of the returned Products as a result of using them in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the Products.
- In the event of withdrawal from the contract, the Consumer is obliged to immediately return the Product to the Seller or hand over the Product to a person authorized by him, but no later than within 14 days from the date on which he withdrew from the contract. Returned Products should be sent to the following address: Stołeczna 2/lok 102, 15-879 Białystok. The Consumer bears only the direct costs of returning the Product.
- In order to improve the return procedure, the shipment with the Product should be accompanied by the Protocol of withdrawal from the contract and return of the goods, printed from the website. pl, with all fields filled in exactly, especially regarding the holder and the bank account number to which the money is to be transferred for the returned Product.
- In the event of withdrawal from a distance contract, the contract is considered void, and the Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the contract, return to the Consumer all payments made by him, including the costs of delivery of the Products. The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to another method of return, which does not entail any additional costs for him.
- The right to withdraw from a contract concluded away from business premises or at a distance is not entitled to the consumer in relation to contracts the subject of which is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs.
- PERSONAL DATA PROTECTION AND PRIVACY POLICY
- The Seller indicates that the Administrator of Users' personal data is Paweł Lisowski.
- By registering in the Online Store, the User provides his personal data voluntarily.
- The administrator of personal data processes the User's personal data in order to execute the Order with his consent, expressed by accepting the Privacy Policy and the relevant Clause.
- At this point, the Seller indicates that providing personal data by the User is voluntary, but necessary to place an Order and conclude and perform the Sales Agreement.
- The Seller processes the User's personal data for the purpose of order processing after the User has given his consent.
- The User has the right to supplement, update, rectify, request to cease processing or delete his personal data processed by the Administrator of personal data, if they are incomplete, outdated, untrue or have been collected by the Seller in violation of the Act, or are no longer necessary to achieve the purpose for which they were collected. Other rights and obligations are set out in the Privacy Policy.
- The User may authorize the Seller to send the Newsletter and other commercial information within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204 as amended). At any time, he has the right to submit a statement of resignation from receiving the Newsletter and other commercial information.
- FINAL PROVISIONS
- The Regulations are available in the Online Store.
- If a particular provision of the Regulations is considered invalid or ineffective, the invalidity or ineffectiveness of this provision does not affect the validity or effectiveness of the remaining provisions of the Regulations.
- The Seller declares that he is entitled to change the content of the provisions of the Regulations in the case of:
- changes in applicable law applicable to the provision of electronic services or transactions concluded at a distance, or
- changes in the assortment offer of the Online Store.
- The Seller undertakes to notify the User of each change to the Regulations by generating an appropriate message sent to the e-mail address provided to the Seller by the User. Users will be bound by the provisions of the new Regulations, unless they terminate them within thirty (30) days from the date of notification of the change in the Regulations.
- The User declares that he has read the Regulations and the Privacy Policy, understands the content of these documents and fully accepts it and undertakes to comply with it.